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Black Friday Sale - Up to 40% Off! We offer delivery across Lanzarote — see Delivery details at the bottom of the page.

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Shipping policy

Shipping Policy

Welcome to Scruples Decor! We appreciate your visit and your interest in our products. Below, you'll find our Shipping Policy, outlining the terms and conditions that govern the shipping of your orders.

 

Customs, Duties, and Taxes

Please note that any customs duties and taxes applied to your order are not the responsibility of Scruples Decor. Any fees incurred during or after shipping, such as tariffs or taxes, are to be borne by the customer.

 

Damages

While we take utmost care in packaging your orders, Scruples Decor cannot be held liable for any products damaged or lost during shipping. In the unfortunate event that you receive a damaged order, we advise you to promptly contact the shipment carrier to initiate a claim.

To facilitate the claims process, kindly ensure that you retain all packaging materials and the damaged goods.

 

International Shipping Policy

At this time, we regret to inform you that we do not offer shipping services beyond the Canary Islands.

 

Shipping Within the Canary Islands

For detailed information on shipping within the Canary Islands, please refer to the "Delivery" section located in the footer (bottom of the website) under "INFORMATION".

 

Returns Policy

For detailed information regarding returns and refunds, please refer to our dedicated Return & Refund Policy. It provides comprehensive guidance on the available options and procedures for returning your order.

If you require further clarification or assistance, please don't hesitate to reach out to us.



Disclaimer: Legal information is not legal advice. Read the disclaimer.

Testimonials

Loved by Homes Across the Canary Islands

Trusted by our customers for quality and comfort since 1986.

“

I purchased some bedding from Maxi for our holiday apartments and we've received nothing but positive feedback from our guests about the exceptional quality! We'll definitely be buying more in the future. Thank you so much! xxx

”
Nicole Shep
Sol Properties
“

Fantastic to deal with - responsive, friendly and super helpful! I bought sheets, pillowcases, duvet set and curtains and I'm thrilled with the quality. The duvet cover looks beautiful in our room. The customer service is outstanding, nothing is too much trouble. If you can't find something on the website, just ask, they'll send all photos and the details to help. They even shipped to me in Fuertaventura and kept me updated with photos of my parcel. Highly recommend this company, 100% worth it! 🤩

”
Penny Brown
“

I bought some bedding from Maxi at Scruples. The page was really easy to use including payment options and the customer service from Maxi herself was excellent! Prompt delivery and the products were excellent quality. The fitted sheets were a perfect fit (unsual as used to buying from ikea and having excess!) You can tell the fabric is top quality and they wash really well, lovely vibrant colours too! Will definitely buy bedding from here again and recommend.

”
Zoe Bamforth
“

Ordered some new bedding for our apartment in PDC on Sunday. Delivered personally to reception on Wednesday to go into our apartment on Thursday - excellent customer service whilst we're still in the UK! Would highly recommend Scruples 👏🏻

”
Debbie Brandist