Refund policy

Return Policy

We want you to be completely satisfied with your purchase from Scruples Decor. If for any reason you're not, we offer a hassle-free 14-day return policy from the date you receive your item.

 

Eligibility Criteria:

To qualify for a return, your item must be in its original condition, unworn, unused, and with all tags intact, still in its original packaging. Don't forget to include the receipt or proof of purchase.

 

Initiating a Return:

To start the return process, simply contact us at contact@scruplesdecor.com or message us at 0034 649 682 666. We'll guide you through the next steps and arrange for your return.

 

Damages and Issues:

Upon receiving your order, please inspect it carefully. If you notice any defects, damages, or if you've received the wrong item, please contact us immediately. We'll promptly address the issue and ensure it's resolved to your satisfaction.

 

Exchanges:

If you wish to exchange your item for a different one, the quickest way is to return the original item first. Once your return is approved, you can make a separate purchase for the new item.

 

Refunds:

Once we receive and inspect your return, we'll notify you of the approval status. If approved, we'll process the refund automatically to your original payment method within 10 business days. Please note that the processing time may vary depending on your bank or credit card company. If it's been more than 15 business days since your return was approved, please don't hesitate to contact us.

For any further questions or assistance regarding returns, feel free to reach out to us at contact@scruplesdecor.com. Your satisfaction is our priority.