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Returns & Refunds

Returns & Refunds

Should you not be satisfied with your purchase in any way, its OK to change your mind.
We offer refunds or an exchange on any unopened product(s) in its original packaging and re-salable condition within 14 days of purchase.
A refund may be refused, or the value of the refund reduced if the product is not able to be sold at full retail value as a result of you handling the product in such a way that the product is no longer salable at full retail value. Scruples at its sole discretion, may reduce your refund to reflect any reduction in the retail value of the goods. Any refund and reduction will be proportionate to the retail value of the product in the condition returned.

Exclusions

There are certain circumstances, where at our sole discretion we are not able to accept returns, cancel orders or offer a refund unless the product is faulty (or unless there is any other breach of your statutory rights). These exclusions are as follows:
  • where the return is made after 14 days of purchase;
  • where the product is returned without full packaging;
  • where the product are not returned in a salable condition