Returns & Refunds
You can return new and unused product(s) within 14 days of receiving your order.
You may email: email@example.com to arrange a day and time to return your items.
A refund may be refused, or the value of the refund reduced if the product(s) are not able to be sold at full retail value as a result of you handling the product(s) in such a way that the product(s) are no longer saleable at full retail value. Scruples at its sole discretion, may reduce your refund to reflect any reduction in the retail value of the goods. Any refund and reduction will be proportionate to the retail value of the product(s) in the condition returned.
There are certain circumstances, where at our sole discretion we are not able to accept returns, cancel orders or offer a refund unless the product(s) is faulty (or unless there is any other breach of your statutory rights). These exclusions are as follows:
- where you do not have proof of purchase;
- where the product(s) are returned without full packaging;
- where the product(s) are not returned in a saleable condition;